Quantitative Researcher
Design Team | San Francisco, CA
Dropbox is the home for your most important stuff—now we're bringing it to life with a growing family of products. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world.
Our design team crafts delightful experiences that make people’s lives easier. We're a close-knit, collaborative group, guided by a highly iterative design process.
Dropbox is looking for people with quantitative research skills to work with multidisciplinary teams (product, design, marketing, engineering, analytics) to find insights and answer questions about users. In this role, on Team Insights with qual and quant researchers, you’ll discover and validate insights through data and stories in a way that generates empathy and understanding. Further, you will support our team’s continued quest to develop mix-method research approaches to innovate on common research practices.
Responsibilities
- Work with other researchers to design and manage quantitative research projects
- Survey design and data analysis
- Work efficiently to meet the needs of our fast paced research projects
- Collaborate with: Product and Design and Marketing; Qual and Quant researchers; Vendors and partners; User Operations, Analytics, Data Science teams
- Ask questions, propose new methods and vendors, to improve our research approaches
- Support multiple projects at any time
- Be flexible in accommodating teams’ work plans and schedules
- Help teams, across the company, better understand (and develop empathy for) our customers and users
Requirements
- 1+ years of experience with both quantitative and qualitative research methods, including surveys, interviews and data analysis, ideally for web and mobile and desktop products
- Degree in Statistics, Economics, Social Science, Market Research, Computer Science, HCI, or have other relevant training and experience in research and data analysis methods
- Research experience including designing and analyzing surveys, experiments and behavioral data analysis
- Experience with data and analysis tools (SQL, Hive, SPSS, SAS, R, or others)
- Experience with large scale datasets
- Experimented with new research methodologies
- Demonstrated ability to communicate research findings/insights to a team
- Enjoy working in a fast paced environment, innovating and improvising research to fit the need, answer the questions, discover the insights, without sacrificing quality