Datacenter Operations Engineer - Ashburn, VA
Tech Ops Team | Ashburn, VA
Dropbox is the home for your most important stuff—now we're bringing it to life with a growing family of products. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world.
Our Technical Operations team creates the layer from which all Dropbox experiences are built. As our user base and product family continues to grow, techops is responsible for strengthening our foundation.
Dropbox is seeking experienced data center technicians to help build and maintaining datacenter facilities around the globe. This person will be part of a small but growing team of very talented people responsible for building the cloud that hundreds of millions of users use to store their data.
Responsibilities
- Work with the datacenter team to handle any abnormal conditions in our datacenter
- Understand, troubleshoot, and fix broken servers
- Install servers, racks and network gear in our datacenters
- Work with the datacenter team to deploy new datacenter infrastructure
- Assist with promoting best practices in a datacenter
- Work closely with SRE and Network Engineering to automate and refine processes
- Responsible for handling incoming shipments and track server assets
Requirements
- Experience with large scale datacenter hardware deployments, and able to build and scale infrastructure
- Intermediate knowledge of network topology, ability to troubleshoot physical network connectivity problems (fiber and copper)
- Intermediate knowledge of linux, understanding of how to modify/add entries dhcp.conf and dns zone files, experience using version control such as svn or hg, basic scripting and regular expressions
- Experience in mentoring and leading other technicians/engineers
- Able to lift 20-30lbs on a daily basis
- Excellent verbal and written communication skills
- Excellent time and project management skills