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  2. Security and privacy
  1. Sharing files and folders
  2. Payments and billing
  3. Security and privacy
  4. Dropbox for Business
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  9. Space and storage
  10. Photos and videos
  11. Mobile

Security and privacy

    Security threats and banned links

    1. Why were my links banned?
    2. I think I've found a Dropbox security bug or vulnerability. How do I report it?

    Manage account security

    1. How do I delete my account?
    2. How do I uninstall Dropbox?
    3. How do I change my password?
    4. My Dropbox has an "x" on it. What's wrong?
    5. Can I rename or move a shared folder?

    Manage file security

    1. How do I enable two-step verification on my account?
    2. Can I share files with non-Dropbox users?
    3. How secure is Dropbox?
    4. How do I change my phone number for two-step verification?
    5. How do I unshare links to photos?
    6. How do I remove a link to a file or folder?
    7. How does the Dropbox service work?
    8. Where does Dropbox store everyone's data?
    9. How do I use remote wipe to delete the Dropbox folder from a member’s device?
    10. How do I keep others from inviting people to my shared folder?

    Security tips

    1. How do I enable two-step verification on my account?
    2. How do I choose a secure password for Dropbox?
    3. What do I do if I lost my phone or can't sign in using two-step verification?
    4. How can I protect my Dropbox account?
    5. How do I change my phone number for two-step verification?
    6. Two-step verification: An extra layer of security

    Frequently asked questions

    1. Does Dropbox use any open source software?
    2. Can I specify my own private key for my Dropbox?
    3. Do you offer WebDAV, Email Attachments, or FTP support?
    4. Can I host Dropbox on my server?
    5. What are .lnk files?
    6. What happened to Votebox?
    7. Can I access the Dropbox account of someone who has passed away?
    8. Security Overview

    Account security

    1. How do I enable two-step verification on my account?
    2. What do I do if I lost my phone or can't sign in using two-step verification?
    3. Why did my password expire?
    4. How do I change my password?
    5. I lost my computer or mobile device! How can I delete the Dropbox folder from it?
    6. I think my account was compromised. What do I do?
    7. No, I don't think I signed in from a new location

    Mobile and device security

    1. How do I unlink or relink a computer, phone, or tablet from my account?
    2. Remote wipe overview
    3. I lost my computer or mobile device! How can I delete the Dropbox folder from it?
    4. How do I set a passcode on my phone or tablet?
    5. How do I track a device’s remote wipe status?
    6. How do I set a passcode?

    Policy and compliance

    1. How does Dropbox use cookies and other similar technologies?
    2. What is Dropbox's copyright policy?
    3. Why does the Dropbox iOS app need my location data?
    4. Where does Dropbox store everyone's data?
    5. Why does Dropbox require Mac Keychain access?
    6. What domains does Dropbox use in an official capacity?
    7. Which standards and regulations does Dropbox for Business comply with?
    8. Why does Dropbox for Android need access to my contacts?
    9. Why do you need location data?

    Manage multiple Dropbox accounts

    1. How do I sign in to my personal Dropbox and work Dropbox on my devices?
    2. What does it look like to have two Dropboxes on my devices?
    3. Why did the name of my work Dropbox change?

    Dropbox for Business

    1. Remote wipe overview
    2. How do I set up single sign-on (SSO) for my Business account?
    3. Frequently asked questions about single sign-on (SSO) for administrators
    4. How do I ensure my Business account members keep two-step verification enabled?
    5. Single sign-on (SSO) was turned on for our Business account. What do I need to do?
    6. How do I allow only one Dropbox per computer?
    7. How do I use remote wipe when deleting a team member's account?
    8. How can I customize security in Dropbox for Business?
    9. I think my account was compromised. What do I do?
    10. What control does my admin have over my work Dropbox?