Solutions Architect - London
Sales Team | London, England
Dropbox is the home for your most important stuff—now we're bringing it to life with a growing family of products. As we scale our global brand, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world.
Our sales team shares Dropbox with businesses of all sizes around the world and helps them understand the power Dropbox for Business offers to teams at scale. We're a collaborative and empathetic sales team, focused on understanding what businesses need to work better together.
As a Solutions Architect in our EMEA Enterprise Sales team, you’ll play a huge role in helping companies understand the value of Dropbox for Business. It’ll be your mission to demystify technology, optimise the sales process, and break down any technical barriers that keep our customers from evaluating and adopting Dropbox.
Responsibilities
- Know every detail of Dropbox for Business (including our third-party integrations), and understand how enterprise solutions are managed and secured
- Support the Direct Sales team with technical product knowledge and objection handling in customer meetings, with travel as required
- Work closely with engineering, product, and account management teams to ensure smooth prospect-to-customer transitions and long-term customer success
- Help the Sales team move toward closing by making customer product trials a positive experience
- Respond to technical questions in RFIs and RFPs
Requirements
- Bachelor’s degree or higher in computer science or engineering
- Outstanding communication skills with everyone from end users to C-level executives
- A deep understanding of computing systems and principles, particularly around the delivery of hosted services
- 3+ years of enterprise software or SaaS experience, with a demonstrated track record of success
- A strong desire to learn in a rapidly growing and dynamic startup environment
- Travel as required
- Authorisation to work in the EU